ORDER POLICY
SHIPPING + RETURNS
DOMESTIC DELIVERY ( FRANCE)
MOST ORDERS SHIP WITHIN 24 HOURS BUT PLEASE ALLOW UP TO APPROX. 2-3 BUSINESS DAYS FROM ORDER DATE TO SHIP. FOR NEXT DAY DELIVERY, THE ORDER MUST BE PLACED BY 12 PM EST.
ALL ORDERS ARE PROCESSED AUTOMATICALLY AND WE ARE UNABLE TO EXPEDITE OR DELAY SHIPPING TIMES AFTER ORDERS ARE PLACED.
WEEKENDS AND HOLIDAYS ARE EXCLUDED FROM PROCESSING AND SHIPPING TIMES, SO PLEASE ACCOUNT FOR NON-BUSINESS DAYS WHEN PLACING YOUR ORDER. YOU SHOULD ALWAYS RECEIVE AN EMAIL WITH TRACKING INFORMATION WHEN YOUR ORDER HAS BEEN SHIPPED.
IF YOUR PACKAGE IS LOST, STOLEN, OR MISDELIVERED, WE WILL OPEN AN INVESTIGATION WITH OUR COURIER . ONCE THE INVESTIGATION IS COMPLETE, IF YOUR ITEM IS LOST IN TRANSIT OR DELIVERED TO THE WRONG ADDRESS, WE WILL REPLACE YOUR ITEMS OR ISSUE A REFUND IF THEY ARE NOT AVAILABLE. HOWEVER, WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGE IS AND WHEN DELIVERY HAS BEEN CONFIRMED. IF OUR COURIER DETERMINES THAT THE PACKAGE WAS DELIVERED TO THE CORRECT ADDRESS, WE ARE UNABLE TO ISSUE A REFUND.
INTERNATIONAL ORDERS
WE OFFERS WORLDWIDE SHIPPING! PLEASE EMAIL nesstalcouture@gmail.com REGARDING INTERNATIONAL SHIPMENT.
INTERNATIONAL SHIPMENTS WILL BE FULFILLED BY DHL. SHIPPING RATES MAY VARY BY DESTINATION.
ALL INTERNATIONAL ORDERS ARE FINAL SALE. WE CANNOT ACCEPT ANY RETURNS FOR REFUND OR EXCHANGE.
INTERNATIONAL ORDERS WILL BE SHIPPED WITHIN 1-2 BUSINESS DAYS. ONCE YOUR PACKAGE HAS DEPARTED OUR FULFILLMENT CENTER, PLEASE ALLOW 3 – 15 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE TO THE SHIPPING DESTINATION.
KINDLY NOTE ALL INTERNATIONAL ORDERS ARE SHIPPED ON A DDP (DELIVERY DUTY PAID) BASIS. CUSTOMERS WILL BE RESPONSIBLE FOR ALL LOCAL TAXES AND IMPORT DUTIES. DUTY-FREE PACKAGES ARE ESTABLISHED BY YOUR LOCAL CUSTOMS AUTHORITIES. FOR MORE INFORMATION, PLEASE CHECK YOUR LOCAL CUSTOMS WEBSITE.
DOMESTIC DELIVERY ( FRANCE)
MOST ORDERS SHIP WITHIN 24 HOURS BUT PLEASE ALLOW UP TO APPROX. 2-3 BUSINESS DAYS FROM ORDER DATE TO SHIP. FOR NEXT DAY DELIVERY, THE ORDER MUST BE PLACED BY 12 PM EST.
ALL ORDERS ARE PROCESSED AUTOMATICALLY AND WE ARE UNABLE TO EXPEDITE OR DELAY SHIPPING TIMES AFTER ORDERS ARE PLACED.
WEEKENDS AND HOLIDAYS ARE EXCLUDED FROM PROCESSING AND SHIPPING TIMES, SO PLEASE ACCOUNT FOR NON-BUSINESS DAYS WHEN PLACING YOUR ORDER. YOU SHOULD ALWAYS RECEIVE AN EMAIL WITH TRACKING INFORMATION WHEN YOUR ORDER HAS BEEN SHIPPED.
IF YOUR PACKAGE IS LOST, STOLEN, OR MISDELIVERED, WE WILL OPEN AN INVESTIGATION WITH OUR COURIER . ONCE THE INVESTIGATION IS COMPLETE, IF YOUR ITEM IS LOST IN TRANSIT OR DELIVERED TO THE WRONG ADDRESS, WE WILL REPLACE YOUR ITEMS OR ISSUE A REFUND IF THEY ARE NOT AVAILABLE. HOWEVER, WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGE IS AND WHEN DELIVERY HAS BEEN CONFIRMED. IF OUR COURIER DETERMINES THAT THE PACKAGE WAS DELIVERED TO THE CORRECT ADDRESS, WE ARE UNABLE TO ISSUE A REFUND.
INTERNATIONAL ORDERS
WE OFFERS WORLDWIDE SHIPPING! PLEASE EMAIL nesstalcouture@gmail.com REGARDING INTERNATIONAL SHIPMENT.
INTERNATIONAL SHIPMENTS WILL BE FULFILLED BY DHL. SHIPPING RATES MAY VARY BY DESTINATION.
ALL INTERNATIONAL ORDERS ARE FINAL SALE. WE CANNOT ACCEPT ANY RETURNS FOR REFUND OR EXCHANGE.
INTERNATIONAL ORDERS WILL BE SHIPPED WITHIN 1-2 BUSINESS DAYS. ONCE YOUR PACKAGE HAS DEPARTED OUR FULFILLMENT CENTER, PLEASE ALLOW 3 – 15 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE TO THE SHIPPING DESTINATION.
KINDLY NOTE ALL INTERNATIONAL ORDERS ARE SHIPPED ON A DDP (DELIVERY DUTY PAID) BASIS. CUSTOMERS WILL BE RESPONSIBLE FOR ALL LOCAL TAXES AND IMPORT DUTIES. DUTY-FREE PACKAGES ARE ESTABLISHED BY YOUR LOCAL CUSTOMS AUTHORITIES. FOR MORE INFORMATION, PLEASE CHECK YOUR LOCAL CUSTOMS WEBSITE.